Corporate Office:

    7 Bhagat Ki Kothi Extension,
    NH-65, New Pali-Road,
    Jodhpur – 342005 (Raj).

    Call N Trade

    09:00 AM - 11:30 PM0291-2663000

    New Account Opening

    09:00 AM - 06:00 PM0291-2663000

    Mail Us at:

    csupport@hensex.com

    Business Hours

    Monday – Friday 9:00 AM to 06:00 PM IST
    Saturday 10:00 AM to 5:00 PM
    (Closed on 4th Saturday)

    Escalation Matrix

    Details Of Contact Person Address Contact No. Email ID
    Customer Care Mr. Rahul Raghavan 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663000 csupport@hensex.com
    Head of Customer Care Mr. Keshav Thanvi 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663000 keshav@hensex.com
    Compliance Officer Mr. Tahir Hussain 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663000 tahir@hensex.com
    Chief Operating Officer (COO) Mr. Santosh Vyas 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663000 santosh@hensex.com

    For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:

    Call :  +91 0291 2663000/74140 12301

    (Monday-Friday from 9:00am to 6:00pm)

    If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at investorgrievance@hensex.com or calls us on below numbers:

    Call :  +91 0291 2663000

    (Monday-Friday from 9:00am to 6:00pm)

    If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:

    Call : +91 0291 2663000

    (Monday-Friday from 9:00am to 6:00pm)

    If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our COO (Mr. Santosh Vyas) at santosh@hensex.com or call on below number:

    Call : +91 0291 2663000

    (Monday-Friday from 9:00am to 6:00pm)

    Note: All lines close at 5 PM on Saturday.

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