For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:
Call : +91 0291 6622000/74140 12301
(Monday-Friday from 9:00am to 6:00pm)
Stock Broker Details
| Stock Broker Name | Registration Number | Registered Address | Branch Address | Contact Number | Email id |
| Hensex Securities Private Limited | INZ000209725 | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 (Raj). | Head Office | 0291-2720168 | csupport@hensex.com |
Call N Trade
09:00 AM - 11:30 PM
0291-6622000
0291-3500701
New Account Opening
09:00 AM - 06:00 PM
0291-6622002
0291-3500702
Mail Us at:
csupport@hensex.com
Escalation Matrix
| Details Of | Contact Person | Address | Contact No. | Email ID |
|---|---|---|---|---|
| Customer Care | Mr. Rahul Raghavan | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663031 | csupport@hensex.com |
| Head of Customer Care | Mrs. Bhumika Sharma | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663020 | bhumika@hensex.com |
| Compliance Officer | Mr. Tahir Hussain | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291 2720168 | tahir@hensex.com |
| Chief Operating Officer (COO) | Mr. Santosh Vyas | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663033 | santosh@hensex.com |
If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at investorgrievance@hensex.
Call : +91 0291 2663020
(Monday-Friday from 9:00am to 6:00pm)
If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:
Call : 0291-2720168
(Monday-Friday from 9:00am to 6:00pm)
If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our COO (Mr. Santosh Vyas) at santosh@hensex.com or call on below number:
Call : +91 0291 2663033
(Monday-Friday from 9:00am to 6:00pm)
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
https://scores.gov.in/scores/Welcome.html
NSE :- https://investorhelpline.nseindia.com/NICEPLUS/
BSE :- https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
MCX :- https://www.mcxindia.com/Investor-Services
NCDEX :- https://ncdex.com/investor_complaint
Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.
Filing Complaint’s on Scores – Easy & Quick
Register on SCORES Portal
- Mandatory Details for Filing Complaint’s on Scores:
- Name, PAN, Address, Mobile, Number, Email ID
Benefits
- Effective Communication
- Speedy Redressal of the Grievances
Names and contact details of all Key Managerial Personnel including the Compliance Officer
| Sr. No. | Name of the Individual | Designation | Mobile No. | Email ID |
|---|---|---|---|---|
| 1 | Mr. Hemanshu Vyas | Director | 7414012301 | hemanshu@hensex.com |
| 2 | Dr. Varsha Vyas | Director | 7414012305 | varsha@hensex.com |
| 3 | Mr. Tahir Hussain | Chief Compliance Officer | 9784916663 | tahir@hensex.com |
| 4 | Mr. Santosh Vyas | Chief Operating Officer | 9462277821 | santosh@hensex.com |
| 5 | Mr. Jayant Kumar | Company Secretary | 8078667161 | jayant@hensex.com |