For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:
Call : Â +91 0291 2663000/74140 12301
(Monday-Friday from 9:00am to 6:00pm)
Corporate Office:
7 Bhagat Ki Kothi Extension,
NH-65, New Pali-Road,
Jodhpur – 342005 (Raj).
Call N Trade
09:00 AM - 11:30 PM
0291-2663000
New Account Opening
09:00 AM - 06:00 PM
0291-2663000
Mail Us at:
csupport@hensex.com
Escalation Matrix
| Details Of | Contact Person | Address | Contact No. | Email ID |
|---|---|---|---|---|
| Customer Care | Mr. Rahul Raghavan | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663000 | csupport@hensex.com |
| Head of Customer Care | Mr. Keshav Thanvi | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663000 | keshav@hensex.com |
| Compliance Officer | Mr. Tahir Hussain | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663000 | tahir@hensex.com |
| Chief Operating Officer (COO) | Mr. Santosh Vyas | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663000 | santosh@hensex.com |
If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at investorgrievance@hensex.
Call : Â +91 0291 2663000
(Monday-Friday from 9:00am to 6:00pm)
If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:
Call : +91 0291 2663000
(Monday-Friday from 9:00am to 6:00pm)
If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our COO (Mr. Santosh Vyas) at santosh@hensex.com or call on below number:
Call : +91 0291 2663000
(Monday-Friday from 9:00am to 6:00pm)