For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:
Call : +91 0291 6622000/74140 12301
(Monday-Friday from 9:00am to 6:00pm)
Corporate Office:
7 Bhagat Ki Kothi Extension,
NH-65, New Pali-Road,
Jodhpur – 342005 (Raj).
Call N Trade
09:00 AM - 11:30 PM
0291-6622000
0291-3500701
New Account Opening
09:00 AM - 06:00 PM
0291-6622002
0291-3500702
Mail Us at:
csupport@hensex.com
Escalation Matrix
| Details Of | Contact Person | Address | Contact No. | Email ID |
|---|---|---|---|---|
| Customer Care | Mr. Rahul Raghavan | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663029 | csupport@hensex.com |
| Head of Customer Care | Mrs. Bhumika Sharma | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663020 | bhumika@hensex.com |
| Compliance Officer | Mr. Tahir Hussain | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291 2720168 | tahir@hensex.com |
| Chief Operating Officer (COO) | Mr. Santosh Vyas | 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 | 0291-2663033 | santosh@hensex.com |
If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at investorgrievance@hensex.
Call : +91 0291 2663020
(Monday-Friday from 9:00am to 6:00pm)
If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:
Call : 0291-2720168
(Monday-Friday from 9:00am to 6:00pm)
If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our COO (Mr. Santosh Vyas) at santosh@hensex.com or call on below number:
Call : +91 0291 2663033
(Monday-Friday from 9:00am to 6:00pm)
In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at
https://scores.gov.in/scores/Welcome.html
NSE :- https://investorhelpline.nseindia.com/NICEPLUS/
BSE :- https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
MCX :- https://www.mcxindia.com/Investor-Services
NCDEX :- https://ncdex.com/investor_complaint