Stock Broker Details

    Stock Broker Name Registration Number Registered Address Branch Address Contact Number Email id
    Hensex Securities Private Limited INZ000209725 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 (Raj). Head Office 0291-2720168 csupport@hensex.com

    Call N Trade

    09:00 AM - 11:30 PM
    0291-6622000
    0291-3500701

    New Account Opening

    09:00 AM - 06:00 PM
    0291-6622002
    0291-3500702

    Mail Us at:

    csupport@hensex.com

    Business Hours

    Monday – Friday 9:00 AM to 06:00 PM IST
    Saturday 10:00 AM to 5:00 PM
    (Closed on 4th Saturday)

    Note: All lines close at 5 PM on Saturday.

    Escalation Matrix

    Details Of Contact Person Address Contact No. Email ID
    Customer Care Mr. Rahul Raghavan 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663031 csupport@hensex.com
    Head of Customer Care Mrs. Bhumika Sharma 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663020 bhumika@hensex.com
    Compliance Officer Mr. Tahir Hussain 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291 2720168 tahir@hensex.com
    Chief Executing Officer (CEO) Mr. Hemanshu Vyas 7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005 0291-2663033 hemanshu@hensex.com

    For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:

    Call :  +91 0291 6622000/74140 12301

    (Monday-Friday from 9:00am to 6:00pm)

    If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at investorgrievance@hensex.com or calls us on below numbers:

    Call :  +91 0291 2663020

    (Monday-Friday from 9:00am to 6:00pm)

    If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:

    Call : 0291-2720168

    (Monday-Friday from 9:00am to 6:00pm)

    If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our CEO (Mr. Hemanshu Vyas) at hemanshu@hensex.com or call on below number:

    Call : +91 0291 2663033

    (Monday-Friday from 9:00am to 6:00pm)

    In absence of response/complaint not addressed to your satisfaction, you may lodge a complaint with SEBI at

    https://scores.gov.in/scores/Welcome.html

    NSE :- https://investorhelpline.nseindia.com/NICEPLUS/

    BSE :- https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx

    MCX :- https://www.mcxindia.com/Investor-Services

    NCDEX :- https://ncdex.com/investor_complaint

    Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

    Filing Complaint’s on Scores – Easy & Quick

    Register on SCORES Portal

    • Mandatory Details for Filing Complaint’s on Scores:
    • Name, PAN, Address, Mobile, Number, Email ID

    Benefits

    • Effective Communication
    • Speedy Redressal of the Grievances

    Names and contact details of all Key Managerial Personnel including the Compliance Officer

    Sr. No. Name of the Individual Designation Mobile No. Email ID
    1 Mr. Hemanshu Vyas Director 7414012301 hemanshu@hensex.com
    2 Dr. Varsha Vyas Director 7414012305 varsha@hensex.com
    3 Mr. Tahir Hussain Chief Compliance Officer 9784916663 tahir@hensex.com
    4 Mr. Jayant Kumar Company Secretary 8078667161 jayant@hensex.com

    For step by step procedures for opening an account, click here:

    Authorized Persons Details

    Authorized Persons List - Disciplinary Action

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