Contact Us

Corporate Office:

7 Bhagat Ki Kothi Extension,
NH-65, New Pali-Road,

Jodhpur – 342005 (Raj).

BRANCH LOCATOR

Call N Trade

09:00 AM - 11:30 PM
0291-6622000
0291-3500701

New Account Opening

09:00 AM - 06:00 PM
0291-6622002
0291-3500702

Mail Us at:

csupport@hensex.com

Business Hours

Monday – Friday 9:00 AM to 06:00 PM IST<br>
Saturday 10:00 AM to 5:00 PM<br>
(Closed on 4^th Saturday)

Note: All lines close at 5 PM on Saturday.

Escalation Matrix

Details Of	Contact Person	Address	Contact No.	Email ID
Customer Care	Mr. Rahul Raghavan	7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005	0291-2663029	csupport@hensex.com
Head of Customer Care	Mrs. Bhumika Sharma	7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005	0291-2663020	bhumika@hensex.com
Compliance Officer	Mr. Tahir Hussain	7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005	0291 2720168	tahir@hensex.com
Chief Operating Officer (COO)	Mr. Santosh Vyas	7 Bhagat Ki Kothi Extension, NH-65, New Pali-Road, Jodhpur – 342005	0291-2663033	santosh@hensex.com

Level 1

For Trading & Demat Account related queries contact our customer service at csupport@hensex.com or calls us on below number:

Call : +91 0291 6622000/74140 12301

(Monday-Friday from 9:00am to 6:00pm)

Level 2

If you do not receive a satisfactory response at Level 1 within 3 working days, you may write to us at investorgrievance@hensex.com or calls us on below numbers:

Call : +91 0291 2663020

(Monday-Friday from 9:00am to 6:00pm)

Level 3

If you still have not received a satisfactory response at Level 2 within 3 working days, you may contact our Compliance Officer (Mr. Tahir Hussain) at tahir@hensex.com or call on below number:

Call : 0291-2720168

(Monday-Friday from 9:00am to 6:00pm)

Level 4

If you have not received a satisfactory response at Level 3 within 7 working days, you may also approach our COO (Mr. Santosh Vyas) at santosh@hensex.com or call on below number:

Call : +91 0291 2663033

(Monday-Friday from 9:00am to 6:00pm)